Job Description

Job Description

Job Description

FAMILY VIOLENCE VICTIM ADVOCATE

Reports to: Manager of Legal Services

Department: Legal

Original Date: December 2020

Revised Date: September 2026

Job Status: Full Time – 40 hours

Location: Stamford/Norwalk, CT

FLSA Status: Non-Exempt

Travel Requirements: 20%

SUMMARY

The Family Violence Victim Advocate (FVVA) advocates for the rights of domestic violence victims in the Superior Court system. Provides services related to domestic violence support such as safety planning, crisis counseling and assistance with navigating the criminal justice system.

RESPONSIBILITIES

• Advocates for the rights of domestic violence victims who are participating in the court processes by providing safety planning, crisis counseling and assistance with navigating the criminal justice system.
• Provides services with a trauma informed approach to help understand the dynamics of domestic violence including restraining order process and application processes.
• Collaborates effectively with the State Attorney’s office, family services, and other court departments to communicate Victims’ concerns and recommendations for the criminal court case.
• Actively monitors the court at arraignment and docket to insure proper participation.
• Effectuates home visits with domestic violence liaison at local law enforcement to ensure victim’s safety and security.
• Effectively and efficiently manages cases regarding domestic violence crimes while maintaining the client’s safety and security and providing support for needs.
• Attends meetings required by DVCC and CCADV

• Provides in-service presentations to counseling group –sessions regarding information about the criminal justice system, victim rights and resources.
• Completes appropriate referrals for clients to other departments within the agency or outside services as needed.
• Manages the daily documentation of client and court notes and inputs into the appropriate database.

OTHER

• Guided by procedures, policies, major job objectives and the organization’s mission and goals, working with little or no supervision.
• Has significant decision-making authority and, significantly impacts the organization from both an internal and external perspective.

QUALIFICATIONS

• Bachelor's degree in criminal justice, social services or related degree.
• Two plus years of case management experience working in a social service environment or criminal court system.
• Background in non-profit organizations a plus.
• Previous experience with domestic violence a plus.
• Bi-Lingual in Spanish
• Strong customer focus with good active listening skills.
• Demonstrated Project Management Skills.
• Highest level of ethics and values.
• Ability to build and manage relationships.
• Attention to detail, time management and strong organizational skills.

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